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Occupational stress, commitment, organisational citizenship behaviou r, and customer service quality : a case study of Stanbic Bank / by Philip Oundo K.N. Okumu.

By: Material type: TextTextPublication details: Kampala, 2010.Description: x, 72 p. ; 30 cmSubject(s): DDC classification:
  • 658.312
Dissertation note: Unpublished thesis (MBA) - Makerere University, 2010.
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Unpublished thesis (MBA) - Makerere University, 2010.

Includes bibliographical references (p. 48-51).

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