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Change management competence, managerial competence, customer servic e and customer loyalty : the case of financial institutions in Toror o district / by Moses Otim.

By: Material type: TextTextPublication details: Kampala, 2012.Description: vii, 47 p. ; 30 cmSubject(s): DDC classification:
  • 658.406  23
Dissertation note: Unpublished thesis (MBA) - Makerere University, 2012.
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Item type Current library Call number Status Barcode
Books - Open Access Books - Open Access Main Library - Africana U 658.406 O TI (Browse shelf(Opens below)) Available 001250544
Books - Open Access Books - Open Access Main Library - Africana U 658.406 O TI (Browse shelf(Opens below)) Available 001250545

Unpublished thesis (MBA) - Makerere University, 2012.

Includes bibliographical references (p.40-42).

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