Managing public disputes : a practical guide for government, busi ness, and citizens' groups / Susan L. Carpenter, W.J.D. Kennedy.
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TextPublication details: San Francisco : Jossey-Bass, c2001.Edition: 2nd edDescription: xviii, 296 p. : ill. ; 23 cmISBN: - 0787957429 (pbk. : alk. paper)
- 658.4053 21
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Includes bibliographical references (p. 279-283) and index.
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