A practical guide to information systems process improvement / by Anita Cassidy, Keith Guggenberger.
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TextPublication details: Boca Raton, Fla. : St. Lucie Press, c2001.Description: 269 p. : ill. ; 24 cmISBN: - 1574442813 (alk. paper)
- 658.4038 21
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Includes bibliographical references and index.
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