Includes bibliographical references and indexes.

Supply chain management: an overview -- Global dimensions of supply chains -- Role of logistics in supply chains -- Distribution and omni-c hannel network design -- Sourcing materials and services -- Producing g oods and services -- Demand management -- Order management and customer service -- Managing inventory in the supply chain -- Distribution - ma naging fulfillment operations -- Transportation - managing the flow of the supply chain -- Aligning supply chains -- Supply chain performance measurement and financial analysis -- Supply chain technology - managin g information flows -- Strategic challenges and change for supply chain s.