"ECE/CECI/9"--T.p. verso.

Includes bibliographical references.

pt. 1. Innovation in the services sector : concepts, measurements an d policy challenges. The challenges for service innovation and service innovation policies / Luis Rubalcaba -- From understanding to exploitin g service innovation--the perspective of transition economies / Metka S tare -- The key role of the cross-pollination space for innovation in s ervices / Michel Lâeonard and Anastasiya Yurchyshyna -- Measuring innov ation investment in services and policy implications / Michael P. Galla her -- Are specific policies needed to stimulate innovation in services ? / Adriana van Cruysen and Hugo Hollanders -- "Structurally non-progre ssive" service industries need not remain so for ever : a case study on education / Dominique Foray and Julio Raffo --pt. 2. national policy e xperiences and initiatives. The Finnish experience of service innovatio n policy and measures / Tiina Tanninen-Ahonen and Sami Berghèall -- Fos tering service innovation in renewable energy and sustainable construct ion : OSEO piloting of EU supported innovation voucher schemes / Vincen t Morfouace, Serge Galant and Jacques Gautray -- Fostering services inn ovation through research in Germany: the "innovation in services" progr amme / Zrinka K. Fidermuc Maler and Klaus Zuehlke-Robinet -- Services i nnovation in the Netherlands / Hans Simons -- Promoting services innova tion based on better practices : deconstructing business as usual / Ire ne Martinsson -- pt. 3. Sector approaches and business perspectives. To wards policies that unlock the potential for service innovation to crea te new markets and foster innovation in other sectors / Mett Koefoed Qu inn -- The creative economy : leading trade and innovation / Edna dos S antos-Duisenberg and Sudip Ranjan Basu -- Policy recommendations on inn ovation in services / Corinna Schulze.