Includes bibliographical references and index

Trends shaping nursing leadership : implications for education and p ractice -- Concepts and theories guiding professional practice -- Emoti onally intelligent leadership in nursing and healthcare organizations - - Ethical nurse leadership -- Change, complexity, and creativity -- Col laborative decision making and communication : skills and practices -- Organizational structure and analysis -- Human resource development : r ecruitment, retention, and managing conflict -- Strategic planning and management -- Staffing and scheduling -- Budgeting principles for nurse managers -- Managing the process of care delivery -- Information manag ement and technology -- Health policy, laws, and regulatory issues -- R isk management and legal issues -- Tools for evaluating operations and care delivery systems -- Quality management -- Performance appraisal -- The professional nursing staff educator -- Building a portfolio for ac ademic and clinical partnership -- Transformational leadership and evid ence-based management in a changing world -- Creating a culture of magn etism -- Managing a culturally diverse workforce.