Operations and process management : principles and practice for s trategic impact / Nigel Slack ... [et al.].
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TextPublication details: Harlow, England ; New York : Prentice Hall/Financial Times, 2006.Description: xxiii, 531 p. : col. ill. ; 28 cmISBN: - 0273684264 (hardback)
- 658.5 22
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Includes bibliographical references and index.
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