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Customer care creation and retention a key to clientale turn over in tourism industry / by Sarah Nkabiddwa.

By: Material type: TextTextPublication details: 2007.Description: viii, 41 p. : ill. ; 30 cmSubject(s): DDC classification:
  • 338.4791
Dissertation note: Dissertation (B.A. Tourism) - Makerere University, 2007.
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Dissertation (B.A. Tourism) - Makerere University, 2007.

Includes bibliographical references (p. 41)

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