Includes bibliographical references (p. 381-386) and index.

Information systems : concepts and management. -- 1.1 Information sy stems : concepts and definitions. -- 1.2 Types of information systems. -- 1.3 Examples of information systems. -- 1.4 Managing information res ources. -- 1.5 The plan of this book. -- The modern organization in the digital economy. -- 2.1 Doing business in the digital economy. -- 2.2 Business pressures, organizational responses, and IT support. -- 2.3 Co mpetitive advantage and strategic information systems. -- 2.4 Why shoul d you learn about information technology? -- Ethics, privacy, and infor mation security. -- 3.1 Ethical issues. -- 3.2 Threats to information s ecurity. -- 3.3 Protecting information resources -- Data and knowledge management -- 4.1 Managing data. -- 4.2 The database approach -- 4.3 Da tabase management systems. -- 4.4 Data warehousing. -- 4.5 Data visuali zation technologies -- 4.6 Knowledge management -- Network computing -- 5.1 Types of networks -- 5.2 The internet -- 5.3 The World Wide Web -- 5.4 Network applications -- 5.5 E-learning and distance learning -- 5. 6 Telecommuting -- E-business and e-commerce -- 6.1 Overview of e-busin ess and e-commerce -- 6.2 Business-to-consumer (B2C) electronic commerc e -- 6.3 Business-to-business (B2B) electronic commerce -- 6.4 Electron ic payments -- 6.5 Ethical and legal issues in e-business -- Wireless, mobile computing, and mobile commerce -- 7.1 Wireless technologies -- 7 .2 Wireless computer networks and internet access -- 7.3 Mobile computi ng and mobile commerce -- 7.4 Pervasive computing -- 7.5 Wireless secur ity -- Organizational information systems -- 8.1 Transaction processing systems -- 8.2 Functional information systems -- 8.3 Enterprise resour ce planning systems -- 8.4 Customer relationship management -- 8.5 Supp ly chain management systems -- 8.6 Electronic data interchange and extr anets -- Managerial support systems -- 9.1 Managers and decision making -- 9.2 Decision support systems -- 9.3 Enterprise and executive decisi on support systems -- 9.4 Intelligent systems -- Acquiring IT applicati ons -- 10.1 Planning for and justifying IT applications -- 10.2 Strateg ies for acquiring IT applications -- 10.3 The traditional systems devel opment life cycle -- 10.4 Alternative methods and tools for systems dev elopment -- 10.5 Outsourcing and application service providers -- 10.6 Vendor and software selection -- Technology guide 1 Computer hardware - - Tg1.1 Introduction -- Tg1.2 The central processing unit -- Tg1.3 Comp uter memory -- Tg1.4 Computer hierarchy -- Tg1.5 Input and output techn ologies -- Tg1.6 General technological trends -- Tg1.7 Strategic hardwa re issues -- Technology guide 2 Introduction -- Tg 2.1 Significance of software -- Tg 2.2 Systems software -- Tg 2.3 Application software -- T g 2.4 Software issues -- Tg 2.5 Programming languages.