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Service quality and customer satisfaction : a case study of bank of Baroda Uganda Limited. / Kisembo Robert

By:

Kisembo, Robert

Material type: Text

Text

TextPublication details: Kampala, 2005Description: x, 47p : ill. ; 30 cmSubject(s):

Consumer satisfaction

DDC classification:

U 658.88 KIS

Dissertation note: Dissertation (B. Com., Ext.) - Makerere University, 2005

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Dissertation (B. Com., Ext.) - Makerere University, 2005

Includes bibliographical references (p.39)

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