Includes bibliographical references and index.

Ch.1. What do Social Workers Do? -- Ch.2. Social Work Theories, Valu es and Methods: Where Does Your Practice Fit? -- Ch.3. Legislation and Policy: What You Need to Have at Your Fingertips to be Effective -- Ch. 4. Child Development: The Importance of Having a Sound Understanding Ab out Life Stages in Children -- Ch.5. Communication: How to Improve Your Skills -- Ch.6. Assessment: Your Role in this Complex Dynamics -- Ch.7 . Safeguarding, Child Protection and Your Chance to Make a Difference - - Ch.8. Analysis: Critical Skills for Effectiveness -- Ch.9. Effective Planning -- Ch.10. Recording: Purpose, Importance, Techniques -- Ch.11. Working in and Around the Organisation -- Ch.12. Looking After Yoursel f.