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Relationship marketing and customer loyalty in the service industry : a case of selected consultancy firms / Baluka Sylvia Angubua.

By: Material type: TextTextPublication details: Kampala, 2006.Description: xi, 55 p. : ill. ; 30cmSubject(s): Other classification:
  • U 658.812 ANG
Dissertation note: Thesis ( MBA) - Makerere University, 2006
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Thesis ( MBA) - Makerere University, 2006

Includes bibliographical references (p.42-46)

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