UNIVERSITY LIBRARY CATALOGUE

Customer relationship management, customer satisfaction and customer loyalty in commercial banks in Uganda / (Record no. 636833)

MARC details
000 -LEADER
fixed length control field 00907nam a2200253 a 4500
001 - CONTROL NUMBER
control field vtls000347745
003 - CONTROL NUMBER IDENTIFIER
control field UG-KaMUL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250614173145.0
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 202102121536
Level of effort used to assign nonsubject heading access points 993
-- 202102041258
-- staff
040 ## - CATALOGING SOURCE
Original cataloging agency UG-KaMUL
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition information 23
092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC)
Classification number U 658.812 KAG
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kagimu, Martin Kawooya.
245 ## - TITLE STATEMENT
Title Customer relationship management, customer satisfaction and customer loyalty in commercial banks in Uganda /
Statement of responsibility, etc. Kagimu Martin Kawooya.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Kampala,
Date of publication, distribution, etc. 2019.
300 ## - PHYSICAL DESCRIPTION
Extent ix, 51 p. :
Other physical details ill ;
Dimensions 31 cm.
502 ## - DISSERTATION NOTE
Dissertation note Unpublished thesis ( MSc. MARKETING)- Makerere University, 2019
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p.50-51)
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
Geographic subdivision Uganda.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Banks and banking- Customer services.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books - Open Access
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Main Library - Africana Main Library - Africana 14/06/2025   U 658.812 K AG 001316708 14/06/2025 14/06/2025 Books - Open Access
    Dewey Decimal Classification     Main Library - Africana Main Library - Africana 14/06/2025   U 658.812 K AG 001316709 14/06/2025 14/06/2025 Books - Open Access