UNIVERSITY LIBRARY CATALOGUE

Customer service and retention mechanisms : (Record no. 173469)

MARC details
000 -LEADER
fixed length control field 00925nam a2200253 a 4500
001 - CONTROL NUMBER
control field vtls000160039
003 - CONTROL NUMBER IDENTIFIER
control field UG-KaMUL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250617224704.0
039 9# - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201806011320
Level of effort used to assign nonsubject heading access points 952
Level of effort used to assign subject headings 200604061059
Level of effort used to assign classification 908
-- 200603131216
-- 954
040 ## - CATALOGING SOURCE
Original cataloging agency UG-KaMUL
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC)
Classification number U 658.812 NAB
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Nabukenya, Hamidah.
245 10 - TITLE STATEMENT
Title Customer service and retention mechanisms :
Remainder of title a case study of Regen cy hotel - Bakuli Kampala /
Statement of responsibility, etc. by Nabukenya H.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Kampala,
Date of publication, distribution, etc. 2004.
Name of publisher, distributor, etc.
300 ## - PHYSICAL DESCRIPTION
Extent ix, 36 p. :
Other physical details ill. ;
Dimensions 30 cm.
502 ## - DISSERTATION NOTE
Dissertation note Dissertation (B.Tourism) - Makerere University, 2004.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 30-31).
610 2# - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Regency Hotel-Bakuli
General subdivision Customer services
Geographic subdivision Kampala District
Form subdivision
Chronological subdivision
650 0# - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
Geographic subdivision Uganda
-- Kampala
Form subdivision
General subdivision
Chronological subdivision
Geographic subdivision Kampala
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books - Open Access
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Main Library - Africana Main Library - Africana 08/06/2025   U 658.812 N AB 001073025 08/06/2025 08/06/2025 Books - Open Access