Quality issues in heritage visitor attractions /
Quality issues in heritage visitor attractions /
edited by Siobha n Drummond and Ian Yeoman
- Oxford : Butterworth/Heinemann, 2001.
- xv, 373 p. : 24 cm.
0750646756
Heritage tourism--Management
Total quality management
338.4791
0750646756
Heritage tourism--Management
Total quality management
338.4791