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Customer orientation, customer satisfaction and firm performance of SACCOS in Kawempe division /

Kakuriremu, Asia.

Customer orientation, customer satisfaction and firm performance of SACCOS in Kawempe division / Asia Kakuriremu. - Kampala, 2014. - x, 75 p. ; 30 cm.

Unpublished thesis (Msc. Marketing)- Makerere University, 2014

Includes bibliographical references.

Subjects--Topical Terms:
Customer relations-- Uganda.
Savings and loan associations-- Uganda.

Dewey Class. No.: 658.812

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Customer orientation, customer satisfaction and firm performance of SACCOS in Kawempe division /