Service fairness, customer satisfaction and customer loyalty in comm ercial banks of Ibanda district /
Mbahweza, Gad.
Service fairness, customer satisfaction and customer loyalty in comm ercial banks of Ibanda district / Gad Mbahweza. - Kampala, 2015. - ix, 44 p. ; 30 cm.
Unpublished thesis (MSc. Bank & Invest.)- Makerere University, 2015
Banks and banking-- Customer services.
Banks and banking-- Uganda.
332.17
Service fairness, customer satisfaction and customer loyalty in comm ercial banks of Ibanda district / Gad Mbahweza. - Kampala, 2015. - ix, 44 p. ; 30 cm.
Unpublished thesis (MSc. Bank & Invest.)- Makerere University, 2015
Banks and banking-- Customer services.
Banks and banking-- Uganda.
332.17