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Employee empowerment, organizational climate, service behavior and s ervice quality in commercial banks in Uganda: a case of Kampala /

Lakot, Lucy.

Employee empowerment, organizational climate, service behavior and s ervice quality in commercial banks in Uganda: a case of Kampala / Lucy Lakot. - Kampala, 2015. - ix, 57 p. : ill. ; 30 cm.

Unpublished thesis (M.HMG) - Makerere University, 2015.

Includes bibliographical references (p. 41-48)

Subjects--Topical Terms:
Employee empowerment-- Uganda.

Dewey Class. No.: 658.325

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Employee empowerment, organizational climate, service behavior and s ervice quality in commercial banks in Uganda: a case of Kampala /