Organizational culture, employee emplowerment, organizational citize nship behaviour, service delivery and customer satisfaction in public e nterprise /
Namatovu, Rosemary Ssenabulya.
Organizational culture, employee emplowerment, organizational citize nship behaviour, service delivery and customer satisfaction in public e nterprise / by Rosemary Namatovu Ssenabulya. - Kampala, 2013. - x, 78 p. ; 30 cm.
Unpublished thesis (MOP) - Makerere University, 2013.
Includes bibliographical references (p.57-61).
Organisational culture--Uganda.
Public institutions-- Customer services--Uganda.
Organizational behavior--Uganda.
Employee empowerment--Uganda.
302.35
Organizational culture, employee emplowerment, organizational citize nship behaviour, service delivery and customer satisfaction in public e nterprise / by Rosemary Namatovu Ssenabulya. - Kampala, 2013. - x, 78 p. ; 30 cm.
Unpublished thesis (MOP) - Makerere University, 2013.
Includes bibliographical references (p.57-61).
Organisational culture--Uganda.
Public institutions-- Customer services--Uganda.
Organizational behavior--Uganda.
Employee empowerment--Uganda.
302.35