Organisational culture, cross-functional integration and customer re lationship management capabilities in foreign banks in Uganda /
Napakor, Edwin.
Organisational culture, cross-functional integration and customer re lationship management capabilities in foreign banks in Uganda / Napa kor Edwin. - Kampala, 2015. - xii, 41 p. : ill. ; 30 cm.
Unpublished thesis (MIB)- Makerere University, 2015.
Includes bibliographical references (p.35-41).
Banks and banking-- Customer services--Uganda.
Banks and Banking-- Public relations--Uganda.
332.15
Organisational culture, cross-functional integration and customer re lationship management capabilities in foreign banks in Uganda / Napa kor Edwin. - Kampala, 2015. - xii, 41 p. : ill. ; 30 cm.
Unpublished thesis (MIB)- Makerere University, 2015.
Includes bibliographical references (p.35-41).
Banks and banking-- Customer services--Uganda.
Banks and Banking-- Public relations--Uganda.
332.15