Total quality management in government : a practical guide for th e real world /
Cohen, Steven.
Total quality management in government : a practical guide for th e real world / Steven Cohen, Ronald Brand. - New York : Jossey-Bass Publishers, 1993. - xxii, 228 p. ; 24 cm. - The Jossey-Bass public administration series. .
Includes bibliographical references (p.217-221) and index.
1555425399
Public administration.
Total quality management.
350.0078
Total quality management in government : a practical guide for th e real world / Steven Cohen, Ronald Brand. - New York : Jossey-Bass Publishers, 1993. - xxii, 228 p. ; 24 cm. - The Jossey-Bass public administration series. .
Includes bibliographical references (p.217-221) and index.
1555425399
Public administration.
Total quality management.
350.0078