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The benchmarking book : a how-to- guide to best practice for mana gers and practitioners /

Stapenhurst, Tim

The benchmarking book : a how-to- guide to best practice for mana gers and practitioners / Tim Stapenhurst. - Amsterdam : Elsevier , 2009 - xli, 454 p.: ill. ; 23 cm.

Includes bibliographical references and index.

ISBN: 9780750689052

Subjects--Topical Terms:
Benchmarking (Management).

Dewey Class. No.: 658.4013

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The benchmarking book : a how-to- guide to best practice for mana gers and practitioners /