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The effect of quality services on customer turnover : a case stu dy of Ekitoobero Restaurant in Kampala District /

Nakkungu, Rosemary

The effect of quality services on customer turnover : a case stu dy of Ekitoobero Restaurant in Kampala District / Rosemary Nakkungu - Kampala : Makerere University, 2006 - ix, 31 p. : ill. ; 30 cm.

Dissertation (B.A. Tourism)- Makerere University, 2006.

Includes bibliographical references (p.26 )

Subjects--Corporate Names:
Ekitoobbero Restaurant-- Customer services-- Kampala District

Dewey Class. No.: 658.812

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The effect of quality services on customer turnover : a case stu dy of Ekitoobero Restaurant in Kampala District /