UNIVERSITY LIBRARY CATALOGUE

The challenges of quality service provision : a case study of hot els in the central business District of Kampala /

Asaasira, Clare B.

The challenges of quality service provision : a case study of hot els in the central business District of Kampala / Clare B. Asaasira - 2004 - ix, 66 p. : ill., col. ; 30 cm.

Dissertation (B.A. Tourism) - Makerere University, 2004

Includes bibliographical references (p.56-57)


Hotel management.
Hotels-- Public relations.