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Customer care and organisational performance : a case study of Na tional Water and Sewerage Corporation /

Ataro, Joyce

Customer care and organisational performance : a case study of Na tional Water and Sewerage Corporation / Joyce Ataro - Kampala, 2008 - xii, 54 p. : ill. ; 30 cm.

Unpublished thesis (M.A., Pub.Adm. & Mgt.) - Makerere University, 20 06

Includes bibliographical references (p.46-47)

Subjects--Corporate Names:
National Water and Sewerage Corporation -- Customer relations

Subjects--Topical Terms:
Customer relations -- Uganda
Customer services -- Uganda

Dewey Class. No.: 658.812

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Customer care and organisational performance : a case study of Na tional Water and Sewerage Corporation /