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A business intelligence tool for customer retention in Mobile Teleco mmunications /

Sebiyonga, Eriphaz

A business intelligence tool for customer retention in Mobile Teleco mmunications / Sebiyonga Eriphaz - Kampala, 2010 - x, 51p. : ill. ; 30 cm.

Unpublished thesis (M.Sc., Info. Systems) - Makerere University, 201 0

Includes bibliographical references (p.38-39)

Subjects--Topical Terms:
Information storage and retrieval system--Business
Expert systems (Computer science)
Mobile telecommunications--Customer services
Business intelligence--Information technology

Dewey Class. No.: 006.33

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A business intelligence tool for customer retention in Mobile Teleco mmunications /