The level of customer care in Uganda's hospitality establishments : a case study of selected hotels in Kampala /
Naiga, Mariam Muwanga.
The level of customer care in Uganda's hospitality establishments : a case study of selected hotels in Kampala / Mariam Muwanga Naig a - Kampala : s.n. , 2004. - ix, 48 p.: ill. ; 30 cm.
Dissertation (B.A., ) - Makerere University, 2004.
Includes bibliographical references ( p.39)
Hospitality industry --Customer service --Uganda----
Customer services --Customer service --Uganda----
395.3
The level of customer care in Uganda's hospitality establishments : a case study of selected hotels in Kampala / Mariam Muwanga Naig a - Kampala : s.n. , 2004. - ix, 48 p.: ill. ; 30 cm.
Dissertation (B.A., ) - Makerere University, 2004.
Includes bibliographical references ( p.39)
Hospitality industry --Customer service --Uganda----
Customer services --Customer service --Uganda----
395.3