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Organizational competences and service quality delivery : case of selected faculties, schools and institutes in Makerere University /

Asiimwe, Jackline

Organizational competences and service quality delivery : case of selected faculties, schools and institutes in Makerere University / Jackline Asiimwe. - Kampala : Makerere University , 2005. - ix, 92 p. ; 30 cm.

Thesis (MBA) - Makerere University, 2005.

Includes bibliographical references (p.70-81).

Subjects--Topical Terms:
Higher education and state ----Uganda----

Dewey Class. No.: 378.1

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Organizational competences and service quality delivery : case of selected faculties, schools and institutes in Makerere University /