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People skills / Neil Thompson.

By: Material type: TextTextPublication details: Basingstoke [England] ; New York : Palgrave Macmillan, 2009 .Edition: 3rd edDescription: xviii, 315 p. : ill. ; 24 cmISBN:
  • 9780230221123 (alk. paper)
  • 0230221122 (alk. paper)
Subject(s): DDC classification:
  • 158.2  22
Contents:
Self-awareness -- Time management -- Stress management -- Informatio n management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being real istic -- Valuing diversity -- Verbal communication -- Nonverbal communi cation -- Written communication -- Interviewing -- Influencing skills - - Leadership -- Handling feelings -- Handling conflict -- Multidiscipli nary working -- Anti-discriminatory practice -- Being systematic -- Ass essment -- Planning -- Decision making -- Managing risk -- Review and e valuation -- Ending -- Responding to trauma : promoting healing and rec overy -- Reflective practice.
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Holdings
Item type Current library Call number Status Barcode
Books - Open Access Books - Open Access Main Library - IDA 158.2 THO (Browse shelf(Opens below)) Available 001226610

Includes bibliographical references (p. 294-313) and index.

Self-awareness -- Time management -- Stress management -- Informatio n management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being real istic -- Valuing diversity -- Verbal communication -- Nonverbal communi cation -- Written communication -- Interviewing -- Influencing skills - - Leadership -- Handling feelings -- Handling conflict -- Multidiscipli nary working -- Anti-discriminatory practice -- Being systematic -- Ass essment -- Planning -- Decision making -- Managing risk -- Review and e valuation -- Ending -- Responding to trauma : promoting healing and rec overy -- Reflective practice.

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