People skills / Neil Thompson.
Material type:
TextPublication details: Basingstoke [England] ; New York : Palgrave Macmillan, 2009 .Edition: 3rd edDescription: xviii, 315 p. : ill. ; 24 cmISBN: - 9780230221123 (alk. paper)
- 0230221122 (alk. paper)
- 158.2 22
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Books - Open Access
|
Main Library - IDA | 158.2 THO (Browse shelf(Opens below)) | Available | 001226610 |
Includes bibliographical references (p. 294-313) and index.
Self-awareness -- Time management -- Stress management -- Informatio n management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being real istic -- Valuing diversity -- Verbal communication -- Nonverbal communi cation -- Written communication -- Interviewing -- Influencing skills - - Leadership -- Handling feelings -- Handling conflict -- Multidiscipli nary working -- Anti-discriminatory practice -- Being systematic -- Ass essment -- Planning -- Decision making -- Managing risk -- Review and e valuation -- Ending -- Responding to trauma : promoting healing and rec overy -- Reflective practice.
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